Refund policy

All clothing items purchased from www,kitekidswear.com can be returned or exchanged if there are any size issues or damages within 7 days from the date of delivery.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

Please do not accept any order if the seal is broken/unsealed at the time of delivery. In case we might have missed to add an item ordered, please make sure that you send the unboxing video to us so that we can confirm the same.

To start a return, you can contact us at kitekidswear@gmail.com. 

Please make sure that returned items are packed securely and safely to prevent any loss or damage
during transit. Please share the tracking details with customer team for the return after shipping.
You can always contact us for any return question at kitekidswear@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at kitekidswear@gmail.com.